As of January 28: free modem choice in the Netherlands, this is the state of things -Update on January 28

Free choice of modem

Since January 28, the free choice of modem is a fact. This means that you are no longer dependent on your choice of cable, fiber or DSL provider for the device that connects to the Internet. Today we talk to Eric van Uden from AVM, the company behind the FRITZ!Box: a company that has been selling cable modems in other countries for some time, but also has fiber optic and DSL products in its portfolio. Ziggo has now posted information on how to connect your own cable modem. KPN now also has information on available fiber optic modems and dsl modems. Delta has also made the specifications available.

Update January 28, 2021 14:30
Not all of Ziggo’s service area is suitable for connecting your own modem. Ziggo has admitted it himself. We have asked ACM for a response. Spokesperson Gerrie Spaansen: “In general, VodafoneZiggo must also comply with the new rules with the entire network, and we will assess what response is appropriate if we find that VodafoneZiggo does not comply with the rules as of the effective date.”

T-mobile now also has a live page with information for those who want to connect their own modem.

Update January 27, 2021 11:00 am
Ziggo has put up a page online about connecting third-party cable modems. Landline is not yet supported. Read information on how to connect a cable modem here. KPN has also shared information about the requirements for modems. AVM has also announced prices for cable modems. Ziggo has also announced that users in the old UPC zone will not be able to connect their own modem for the time being.

Update 1-24-2021 09:00
We added comments from CommScope, Genexis, and Ziggo to this article.


You are no longer required to use a modem from your provider.

Until now it was an obligation in Ziggo, among others, to use the equipment of that company. The company’s Connectbox offers basic functionality and far fewer options than routers that are sold separately. This is why users who have higher desires in terms of configuration or performance choose to use a router in addition to the modem. In this way, they can take advantage of better Wi-Fi and configuration options.

Cable modems use the EuroDOCSIS protocol. That protocol: the abbreviation stands for Data over Cable Service Interface Specification has meanwhile reached version 4.0: that’s good for 10 gigabit/s up and down (symmetric). In the Netherlands, Ziggo uses DOCSIS 3.1, which achieves a download speed of 10 gigabit/s, but is not yet symmetric. That protocol is thus the basis of Ziggo’s Giganet.

When choosing your own modem, things will of course also change on the provider’s side. If there is a problem with the modem it will be fixed and there are also numerous diagnostic options on the modem that the provider can see if the connection is ok. Most providers choose to allow you to keep your old modem to diagnose problems should a problem arise.

AVM’s Eric van Uden explains: “With smartphones, it’s the most natural thing in the world for the user to decide for themselves which phone they use for subscription. Now you can also choose with Internet providers. Large providers opt for uniform sausages, while their customers have different wishes. Some want to control children’s Internet use and others want to prioritize devices.

You usually won’t find that kind of extra stuff on modems from vendors, they’re mainly busy building as few features as possible. I hope that many people will continue to be happy with the provider’s standard modem. Those who have the most wishes now have the option. I expect the biggest market for the switches will be cable Internet users, people looking for a modem router with EuroDOCSIS.”

Next page:
2. MCA Rules

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